This web site and membership email messages are provided for your information and
enjoyment and we hope you enjoy using them. Please browse the web site and make
use of its various features. We encourage open, honest, respectful communication
between all our members. Be aware, however, that your use of the web site and
membership email messages is subject to the following terms and conditions. If you
do not agree to these terms and conditions, do not use this web site and do not
register as a member.
1. Trademarks, Copyright, and Restrictions: FlyLady and Company, Inc.
owns the copyright or has a valid right from a third party, including
Sidetracked Home Executives, Inc., Pam Young, and Peggy Jones for all
material, logos, names, trademarks, images, and illustrations on the web site
and in the membership email messages. You may download one copy of
online material for non-commercial personal use only, provided you also keep
all copyright notices contained on the materials. You may not, however, copy,
reproduce, republish, upload, post, transmit, or distribute the online or email
materials, including text, logos, images, or trademarks in any way without
prior written consent of FlyLady and Company, Inc. Any unauthorized
attempts to modify the online or email material, to defeat or circumvent our
security features, or to use FlyLady and Company, Inc. web sites and email
messages for other than their intended use is prohibited.
2. Yahoo! Terms of Service: Since we currently use Yahoo! Groups for email distribution, refer to their Terms of Service for more information regarding email distribution.
3. Limitation of Liability: Your use of and browsing in the FlyLady and
Company, Inc websites and membership email messages are at your own
risk. FlyLady and Company, Inc., its employees, or any other party involved
in creating, producing, or delivering the FlyLady and Company, Inc. websites
and membership email messages are not liable for any direct, indirect,
special, incidental, consequential, or punitive damages arising out of your
access to, or inability to access or use the FlyLady and Company, Inc. website
and email messages. FlyLady and Company, Inc. also assumes no
responsibility, and shall not be liable for, any damages to your computer, or
viruses, worms, Trojan horses, or other codes that may infect your computer
equipment or other property on account of your access to, use of, or browsing
in the FlyLady and Company, Inc. sites or your downloading of any materials,
data, text, images, from the FlyLady and Company, Inc. web sites and
membership email messages.
4. Submissions: Any communication or material, including data, questions,
comments, postings, products, materials, or suggestions you transmit to FlyLady and Company,
Inc. and its web site by electronic mail or otherwise, will become the exclusive property
of FlyLady and Company, Inc. and may be used for any future purpose
including, but not limited to, developing, manufacturing, and marketing
products using such information. We will not review or consider any unsolicited creative submissions. Please understand that this is to avoid the chance of future misunderstandings in the event that ideas, products, or projects created by FlyLady and Company, Inc. might seem to others to be similar to their own ideas or creative work. Therefore we ask that you do not send us any creative ideas, products, or suggestions. If, despite our request, you do send us a submission electronically or by any other means, it shall become the property of FlyLady and Company, Inc. No submission will be subject to any obligation of confidence by us, and we will not be liable for any use or disclosure of any submission. We will exclusively own all known or later-existing rights to the Submission worldwide, and will be entitled to the unrestricted use of the Submission for any purpose without compensation to the provider of the Submission.
5. Postings: You are solely and fully responsible for any content that you post
on any area of this web site. FlyLady and Company, Inc. does not allow
material or links to material that is threatening, abusive, harassing,
defamatory, obscene, vulgar, profane, or pornographic. Swearing, posting
other people’s private information, and postings that violate copyright law are
not allowed. FlyLady and Company, Inc. reserves the right to delete or edit
any postings that do not, in our sole discretion, meet the Terms & Conditions.
FlyLady and Company, Inc. will terminate the memberships of users that
violate these rules.
The opinions and views expressed by the members do not necessarily
represent those of FlyLady and Company, Inc. FlyLady and Company, Inc.,
does not verify, endorse, or vouch for the content in the material posted by
members.
Although FlyLady and Company, Inc. may from time to time monitor and
review discussions, chats, postings, or other transmissions to its web sites,
FlyLady and Company, Inc. is under no obligation to do so and assumes no
responsibility or liability arising from the content or for any error, defamation,
libel, slander, omission, falsehood, obscenity, pornographic, illegal, or profane
material, or material that could constitute or encourage conduct that would be
considered a criminal offence, give rise to civil liability, or otherwise violate
any law. FlyLady and Company, Inc. reserves the right to delete or edit any
postings that do not, in our sole discretion, meet the Terms & Conditions of this web
site. FlyLady and Company, Inc. will cooperate with any law enforcement
authorities or court order requesting or directing FlyLady and Company, Inc.
to disclose the identity of anyone posting any such material or information.
FlyLady and Company, Inc. may also disclose such information if it has a good
faith belief that such disclosure is necessary to protect the rights, property, or
personal safety of FlyLady and Company, Inc., its employees, its members, or
the public.
6. Web Site Content: FlyLady and Company,
Inc. reserves the right to edit, delete, or add to any content on its web site or
its membership email messages at any time without prior notice to users and
members.
7. Use of this Site and Membership: All FlyLady and Company, Inc. services,
including, but not limited to, this web site and the membership email
messages are provided on an "AS IS" basis WITHOUT WARRANTIES OF ANY
KIND, EITHER EXPRESS, IMPLIED, CONSTRUCTIVE, or STATUATORY,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, NONFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties,
so this exclusion may not apply to you in full.
8. Advertisers, Sponsors, and Links to Third Parties: To ensure FlyLady
and Company, Inc.’s services remain free to its members, advertisements and
sponsorships may appear on the web site without prior notice. As a convenience to you, we may provide links
to third party’s web sites. Those web sites and parties are beyond our control.
We make no representations as to the content, quality, suitability,
functionality or legality of any sites to which we may provide links, and you
hereby waive any claim you might make against us with respect to such sites
and their operators. You may order services or merchandise through links on
our sites from persons not affiliated with us. All matters concerning the
merchandise or services, including but not limited to purchase terms,
payment terms, warranties, guarantees, maintenance and delivery, are solely
between you and the merchants with whom you chose to do business. We
make no warranties or representations whatsoever with regard to any goods
or services provided by those merchants. You will not consider us - nor will
we be construed as - a party to such transactions, whether or not we may
have received some form of revenue or other remuneration in connection with
the transaction. Nor will we be liable for any costs or damages arising out of
any transaction (whether directly or indirectly) between you and any other
person.
9. Privacy: Please refer to FlyLady and Company, Inc.’s Privacy Policy for
information on how FlyLady and Company, Inc. protects your personal
privacy.
10. Revision of Terms & Conditions: FlyLady and Company, Inc. may at any time
revise these Terms & Conditions by updating this posting. Please revisit this page to
review the then Terms & Conditions. Your use of this web site reaffirms your
continuing agreement to the then-current Terms & Conditions.
11. Return Policy
General Return Policy
All of our products have a one year warranty from the original purchase date, with the exception of time-sensitive products (such as calendars). You may return new, unopened items within one year of delivery for a full refund of the cost of the items, except for items listed in the exceptions area below. Shipping and Handling charges are non-refundable. All refunds require that you have a receipt or we can find your order records (please provide the date of the original order, the method of payment, how the order was placed [via telephone, fax, mail or internet], full name and shipping address on the order, and order number, if applicable). Items should be returned in their original packaging. Our return address is FlyLady and Company, Inc., 703 North Broad Street, Brevard, NC 28712. If you have been corresponding with the FlyShop regarding a return, please enclose a copy of the most recent email, as well; otherwise, please send a note indicating the reason for the return and whether you are asking for an exchange or refund.
Exchanges
If you received a faulty item and need to exchange it for the same item, please email orders@flylady.net to request replacement instructions. We must receive the faulty item prior to replacement. Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. Once the return has been processed, please allow 2 weeks for delivery in US and Canada, 4 weeks for overseas.
Exceptions
CD's or DVD's - We will accept returns, for a refund, within 45 days of the purchase date - providing the package has been unopened. If the item has been opened, it can only be exchanged for the same item that was purchased.
Books - Books are non-refundable. Defective books will be exchanged in accordance with our exchange policy.
Control Journals - Control Journals are non-refundable. Defective Control Journals will be exchanged in accordance with our exchange policy.
The section headings and title paragraph used within the Terms & Conditions are for
convenience only and shall not be given any legal import whatsoever.
Copyright 2001-2007 FlyLady and Company, Inc. All Rights Reserved
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